Acceptable Use Policy

Azzor environments are development tools — intended for building software, running tests, and enabling agentic workflows. This policy defines the boundaries of acceptable use to keep the platform healthy for everyone. Most of it is common sense.

1. Overview

This Acceptable Use Policy ("AUP") applies to all users of the Azzor hosted service and is incorporated by reference into our Terms of Service. By using Azzor, you agree to comply with this AUP.

The goal is simple: use Azzor for software development and related tasks. Don't use it to harm others, break laws, or abuse shared infrastructure. The following sections spell out what that means in practice.

2. Intended Use

Azzor is designed for:

Creating isolated development environments tied to tickets, PRs, and branches
Running AI coding agents in isolated environments
Running test suites, linters, build pipelines, and automated checks
Generating preview URLs for stakeholder review
Running database migrations, seeders, and other development scripts
Developing and testing webhook integrations
Debugging applications in an isolated context

Environments are ephemeral development sandboxes — not production hosting. If you need to serve real user traffic, you should use a production-grade hosting provider.

3. Prohibited Activities

Illegal Activities

Violating any applicable local, state, national, or international law or regulation
Engaging in fraud, identity theft, or other deceptive practices
Infringing on intellectual property rights, including copyright, trademark, or patent
Processing, storing, or transmitting data in violation of applicable data protection laws

Malicious Software & Content

Hosting, distributing, or transmitting malware, ransomware, spyware, or any malicious code
Creating or hosting phishing pages, credential harvesting sites, or social engineering attacks
Distributing spam or unsolicited commercial messages from environments
Hosting content that promotes, facilitates, or incites violence or illegal activity

Resource Abuse

Mining cryptocurrency (Bitcoin, Ethereum, Monero, or any other currency) within environments
Running resource-intensive workloads unrelated to software development (e.g., video rendering farms, AI training at scale)
Deliberately degrading service performance for other Azzor users through excessive resource consumption
Attempting to circumvent plan-based resource limits through technical means

Network Abuse

Conducting denial-of-service (DoS or DDoS) attacks against any target
Performing unauthorized port scanning, network enumeration, or vulnerability scanning against external systems
Attempting to intercept network traffic outside your own environments
Using environments as proxies for anonymous or malicious traffic

Platform Integrity

Attempting to reverse-engineer, decompile, or extract source code from the Azzor platform itself (the hosted service, not the open-source components)
Attempting to access other users' environments, data, or secrets
Deliberately exploiting security vulnerabilities in the platform (report them to us instead — see Section 8)
Reselling or sublicensing access to Azzor environments to third parties without our written consent
Creating multiple accounts to circumvent plan limits or bans

Harmful Content

Hosting, generating, or distributing child sexual abuse material (CSAM) — this will be reported to the appropriate authorities immediately
Hosting content that facilitates human trafficking or exploitation
Engaging in targeted harassment of individuals

4. Resource Usage

Each plan includes defined resource limits for environments, compute, storage, and team members. These limits exist to ensure fair access for all users on shared infrastructure.

Environment limits: You may not run more environments simultaneously than your plan allows. Environments over your limit may be automatically suspended.
Compute usage: Environments are sized for development workloads. Using them for sustained compute-intensive tasks (outside of normal build/test pipelines) may result in throttling or account review.
Idle environments: Environments idle for extended periods may be automatically suspended per platform policy. Plan-specific idle timeouts are documented in your dashboard settings.
Storage: Excessive data storage within environments (beyond typical development artifacts) may result in cleanup or suspension.

If you have a legitimate use case that requires higher limits, contact us at support@azzor.com to discuss custom plans or enterprise options.

5. Security & Integrity

Azzor environments are isolated — each environment has its own resources and should not be able to affect other customers' environments. You agree not to attempt to break this isolation.

You are responsible for the security of any code, services, and data you run within your environments. If your environment is compromised (for example, through a vulnerability in your own code), you are responsible for cleaning it up.

Do not expose sensitive credentials, private keys, or personally identifiable information in publicly accessible environment URLs or logs. Use Azzor's secrets vault for sensitive values.

6. Content Standards

While Azzor environments are development tools and we don't review the code you deploy, you remain responsible for the content and services running in your environments.

Preview URLs generated by Azzor environments may be shared with stakeholders. Any content accessible via those URLs must comply with this AUP. If we receive credible reports of AUP violations via publicly accessible environment URLs, we may suspend the relevant environments.

7. Enforcement

We reserve the right to investigate suspected violations of this AUP. Our response to violations is proportionate to their severity:

Warning: For first-time or minor violations, we may issue a warning and request corrective action.
Suspension: We may suspend your account or specific environments while investigating or pending corrective action.
Termination: For serious or repeated violations — especially illegal activity, malware hosting, or cryptocurrency mining — we may terminate your account immediately without notice or refund.
Legal referral: For illegal activities, we will cooperate with law enforcement and may report the activity to appropriate authorities.

Zero tolerance: Cryptocurrency mining, malware hosting, CSAM, and denial-of-service attacks will result in immediate account termination and, where appropriate, referral to law enforcement. No warnings, no second chances.

We may modify, suspend, or terminate your access to the Service at any time for violations of this AUP, with or without prior notice depending on the severity of the violation.

8. Reporting Violations

If you discover a security vulnerability in the Azzor platform, please disclose it responsibly by emailing support@azzor.com with details. We'll work with you to understand and address it. Please don't exploit it or disclose it publicly before we've had a chance to respond.

If you believe another Azzor user is violating this AUP — for example, running malware, conducting DDoS attacks, or hosting illegal content — please report it to support@azzor.com with as much detail as possible.

9. Contact

Questions about this policy? Email us at support@azzor.com.

For security vulnerabilities or urgent reports, use the same address with "Security" in the subject line.